UX Writer
Monta, Denmark
Job Description
About Monta
Monta is the operating platform powering the EV ecosystem serving drivers, companies, cities, and the electricity grid with one integrated software solution.
At our core, we make EV charging simple, accessible, and reliable. Our software enables a consistent charging experience across all charge point brands and we empower charge point owners with a full-fledged solution to attract users and seamlessly manage usage, pricing, availability, and transactions.
We’ve closed a huge Series B round! 80M EUR and soaring! Our journey so far? An expansion across various markets, prestigious #ISO27001 and B-Corp certifications, and proactive tech revolutionizing the EV charging experience. Not to mention, our growth has skyrocketed 6X since the last round, nearing 1 million monthly charging sessions, and 1,000 #EV drivers joining us daily! Monta will use the EUR 80M funding to double down on its successful software-only strategy by strengthening investments in all markets and improving and expanding its product to new sectors ready to embark on an electrified future.
What are we looking for?
We’re seeking a talented and experienced UX Writer to join our cross-departmental Content Team. You’ll play a pivotal role in making UX writing an integrated part of product development and design workflows, and you’ll help to shape the user experience of our products through clear, concise, and engaging content. You’ll collaborate closely with product managers, UX designers, UX researchers, and localization managers to ensure that our products are intuitive and meet our users' needs.
On top of having a pertinent role supporting Product, you’ll also be joining a high-level Content Team that’s raising the bar high for a strong, cohesive user experience across the entire user journey at Monta. You’ll work together with your content colleagues to ensure that the UX copy you create in Product is also aligned with Monta's content strategy across all departments and all languages. The Head of Content and Content Lead will also help you establish and maintain processes and workflows in Product, ensuring that you’re set up for long-term success.
Responsibilities:
- Collaborate with cross-functional teams to understand product requirements and user needs.
- Develop user-driven content while maintaining a consistent tone, voice, and messaging across all product interfaces.
- Write clear, concise, and useful content for user interfaces, tooltips, notifications, error messages, emails, and other UX copy initiatives.
- Conduct content audits and provide recommendations for content improvements based on UX best practices and user feedback.
- Work on projects end-to-end from discovery to launch, followed by iteration rounds that are based on user testing, feedback, and data.
- Contribute to the development and maintenance of content style guides and standards together with your colleagues in the Content Team.
- Work closely with localization managers to ensure that the UX copy you produce sets them up for success when localizing content into all Monta’s markets and languages.
- Stay up-to-date with industry trends and best practices in UX writing and content design.
Requirements
- A relevant bachelor's degree such as English, Journalism, Communications, HCI, UX Design, or a related field.
- Proven experience as a UX Writer, Content Designer, or similar role in a product-focused environment.
- Strong portfolio showcasing relevant UX writing samples and demonstrating an understanding of user-centered design principles.
- Excellent writing, editing, and proofreading skills with impeccable attention to detail.
- Ability to communicate complex concepts clearly and concisely.
- Proficiency in collaborating with cross-functional teams and managing multiple projects simultaneously.
- Experience with user research methodologies and usability testing is a plus.
- Familiarity with design tools such as Figma is preferred.
Benefits
- Discounted gym membership
- Vegan lunches, snacks and drinks
- Company- and team-wide events
- Educational budget
- Pension + Health Insurance
- Paid parental leave
- Shared electric cars and bikes at the Copenhagen office in Østerbro
- An attractive warrants package
- Collaborative and inclusive work environment
Life at Monta
At Monta, we encourage you to come as you are. To ensure an inclusive product that serves a diverse user group, we need to be a diverse force behind it. We are a company dedicated to revolutionizing the EV industry, thus aspiring to change the world for the better. Monta is committed to our sustainability efforts with several green initiati