Facilitate and provide complete business support for the TFS business development team from client meetings to proposal generation and closing of contracts.
Key Responsibilities
• Supports the sales team in meeting annual sales goals and objectives
• Coordinate and conduct sales opportunities for TFS and to work with the internal TFS team to respond appropriately to any enquiry
• Facilitate the preparedness of the TFS team in attending any client meetings.
• Collect, prepare and present specific background information/data and summaries (RFP process)
• Coordinate and finalise any budget or contract negotiations, post award of any work to TFS within a specified territory or accounts
• Establish and maintain regular contact and an excellent rapport with future and current clients.
• Prepare sponsor presentations and attend and conduct bid defence and general client meetings via teleconference or face to face, if needed
• Attend and conduct hand-over meetings to operational management upon project award
• Collect critical information for proposal preparation
• Understand the RFI/RFP process and to provide detailed input and leadership of the proposal process for each opportunity initiated
• Manage costs e.g. expenses appropriately and to submit claims in a timely manner
• Positively interact with TFS operations personnel, keeping track of study status for projects with sponsors and help coordinate and complete negotiation of change orders when notified of a change of scope by operations
• Assist and support the operational management in meetings (e.g. contracts and change order discussions) Monitor and track competitor CRO activities
• Plan and attend major industrial events and tradeshows as budgeted and required
• Identify new markets and researches new business opportunities, identifies likely sales points within a specified territory or accounts
• Coordinate activities aiming to develop and retain maintain business relations with selected client accounts
• Collects, compiles, analyzes and presents data related to business development
• Record all relevant business activities and client contacts in the Customer Relationship Management system
• Support the Director of Business and Contracts with workload assignment and supervision and proactively manage workload assignment and supervision where required
• Support the Director of Business and Contracts with recruitment and training of new Business amp; Contracts Managers
• Support the Director of Business and Contracts with overseeing quality of output from the team and ensuring a consistently high standard of delivery
• Take a leading role managing all business and contracts activities for key client accounts
• Take a leading role with developing new tools and processes
• Take a leading role with managing general marketing activities and events
• Negotiations with sub-contractors/third parties
• Initiate, coordinate and negotiate signing of client and subcontractor agreements
Requirements
• Bachelor’s Degree or highly relevant industry experience
• Minimum of three (3) years of CRO industry experience
• Minimum of 3 years’ proposal writing/budget generation experience
• Excellent communication skills and team leadership capabilities consistent with influencing and driving multiple stakeholders towards meeting the customer’s needs
• Excellent organisational, planning and multitasking skills, as well as a predisposition to entrepreneurship, results and customer focus
• Excellent knowledge of CRO business
• Advanced computer competency with Microsoft Word and Excel
• Excellent communication and interpersonal skills
• Ability to work independently and efficiently
• Good planning, organization and problem solving abilities
• Excellent written and verbal communication skills
• Strong and effective presentation skills; ability to convincingly present proposals and budgets to clients
• Travel according to the needs of the business development strategy and to company meetings as required
Benefits