Project Assistant (must speak fluent Danish)

Project Assistant (must speak fluent Danish)
M3 (EU) Ltd, Denmark

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 10, 2021
Last Date
Apr 10, 2021
Location(s)

Job Description

Overview of the Role:

We are looking for a Project Assistant to recruit participants for various medical market research projects across European countries. You will recruit health care professionals and patients for interviews or group discussions as well as provide support to our panel members. The work is done on the phone and by email it is beneficial if you enjoy communicating with new people. Basic computer knowledge is also required.

For this role, though remote working is currently allowed, you must work office hours for Central European Time.

About M3:

M3, Inc is a Japanese publicly traded global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, India, and South Korea, as well as the US.

About M3 Global Research and QQFS:

M3 Global Research and QQFS, part of M3 Inc., provide comprehensive, high quality market research recruitment, data collection, and support services to the global healthcare industry, reaching respondents in 248 markets across 70 countries worldwide.

M3 Global Research maintains ISO 20252 and 27001 certifications, always adhering to compliance requirements while providing data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today.

With over 15 years of experience building one of the largest healthcare communities in the world and with more than 195 years of combined experience from its senior level team, QQFS has the ability and knowledge to successfully complete projects and exceed expectations.

Beyond healthcare providers, QQFS creates and maintains relationships and panels of patients, caregivers, and general consumers.

About our people:

The quality of our people determine our future and the difference we are able to make to real lives through the development of innovative solutions to global healthcare. We aim therefore to employ the very best talent; individuals who are driven, creative and want to make their own, individual contribution to making the world a better place. Our Company values of independence, trust and collaboration serve as a foundation for everything we do and inspire us to achieve great things together

Work description:

Project Recruitment

  • Ensure that recruitment tasks assigned for projects in Netherlands, Belgium, Switzerland and Austria are fully executed
  • Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects
  • Scheduling interviews
  • Proactively plan, organize and implement panel recruitment solutions on allocated projects, aiming to maximize internal resources, reduce outsource cost and ensure successful project delivery
  • Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs
  • Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners
  • Ensure that outsource targets for allocated markets are achieved

Panel building and engagement

  • Ensure that monthly registrations targets are met for in the Nordics and Benelux, based on languages skills
  • Call new registrants to confirm and update email addresses
  • Call users to reactivate their accounts
  • Execute the allocated panel building initiatives in the Nordics and Benelux, based on languages skills
  • Support work
  • Provide high quality support to M3 Global Research members via telephone and email/support ticket communication
  • Work across multiple systems to investigate, troubleshoot and handle inquiries and complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution
  • Work with the Project Management team to resolve project specific

Job Specification

Job Rewards and Benefits

M3 (EU) Ltd

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