Happiness Hero- Benelux (Full-Time)

Happiness Hero- Benelux (Full-Time)
GOODIEBOX, Denmark

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 16, 2021
Last Date
Apr 16, 2021
Location(s)

Job Description

There is clearly more to a job than where do I sit - It’s about culture, It’s about social connections. It’s about helping each other becoming productive team members. That is why the Goodiebox employee-journey is a journey of growth. As the company grows, we want you to grow, contribute and develop with it. We take pride in each individual contributing in there distinct way - it is not just about where you are, but also where you want to go in your career - we want to go there with you!

We started Goodiebox to share happiness all around the world not just for our members all around the world - but also for our employees.

Happiness, trust and ambition is in everything we do - teamwork is based on honesty and friendship, and we always love making new friendsJoin a rocket-ride at the happiest company in the world


Description

Our mission at Goodiebox is to make the world just a little happier - big words we know. But we believe we can do it, starting with our fantastic members. At Goodiebox, we not only provide the best products but also a unique experience that amazes and provides happy faces and now we are looking for someone to bring those same happy faces to the wonderful people in Belgium and Netherlands. And that is where YOU come in! We are searching for a French amp; Dutch speaking Happiness Hero to join our team in Copenhagen


As a Happiness Hero you are responsible for..

  • Responsible for communication with our members through social media, phone, email, and chat
  • Assist in the development of new and creatives initiatives to better build member relationships
  • Answer member questions regarding member accounts, order details, cancellations, products and general Goodiebox inquiries
  • Be proactive in member communication to provide the best service needed
  • Ensure system requests are done swiftly and with accuracy
  • Daily contact with our warehouse about mistakes and make sure these will be fixed.
  • Daily contact with our technical team about technical issues/improvements
  • Assist in reporting in collaboration with the Happiness Team Lead

Requirements

  • You live in Copenhagen
  • Fluent in both French and Dutch (written and spoken)
  • You have preferably completed a Bachelor (Communication or Marketing)
  • You maintain a positive, empathetic and professional attitude toward our members
  • Extraordinary understanding for creating wow for our members
  • A deeply rooted desire to provide the worlds best customer service
  • Good experience with customer service, but ready to be challenged on everything you have learned before
  • Lots of energy, drive - even in busy periods
  • Good adaptability and ready to acquire new knowledge
  • Proactive amp; detail oriented

Benefits


  • Flexible work hours
  • Hardware of your choice
  • Remote Work Policy
  • Monthly Goodiebox
  • Free Gym


Job Specification

Job Rewards and Benefits

GOODIEBOX

Information Technology and Services - Copenhagen, Denmark
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