Despite every challenge 2020 could possibly present, here at Planday we have continued to grow from strength to strength. Building on the back of a leading SaaS product which has empowered and assisted shift workers for over a decade, what we do has become particularly relevant in the new age of distanced-managed employment and medical mobilization. To support this growth, we continuously need to grow our Customer Success team so we can provide our customers with the support and attention needed to make their day work.
Planday's workforce management platform improves the lives of shift workers across the globe by digitizing and integrating systems and administrative tasks; helping save time and money to focus on the things that really matter.
Imagine Tracy, who is the HR manager in a medium-sized hospitality business. She wants to make sure payroll is managed without mistakes. She also wants her staff to be onboarded smoothly. Or, letβs consider Alycia for a moment. Alycia is the central scheduling manager in a hospice. Her job is to staff the right people, with the right skills, at the right time and place. Both Tracy and Alycia are everyday heroes who make the day work for hundreds of people, and they both rely on Planday to do it. They deserve the best product support they can get.
We are looking for our next Danish-speaking Customer Support Consultants who take pride in understanding the customer and can provide great support when the going gets tough. As our ideal candidate, you pride yourself on your emotional intelligence, team spirit and integrity. As a Customer Support Consultant at Planday, you will be responsible for:
Requirements
You are the right person for the job if you:
(It is a plus if you have experience using Planday from a previous workplace, if you have previously worked in a SaaS company, and especially if you are familiar with any other Scandinavian languages)
Benefits
As a Danish-speaking Support Consultant at Planday, you will help customers from our largest market to keep their Planday accounts running and a best fit for their needs.
We can't wait to hear from you!