Solutions Engineer
Dreamdata, Denmark

At Dreamdata we are fixing the broken world of B2B sales and marketing. Our technology provides transparency and enables insights for our customers into what works and what doesn’t. Our customers have complex data and it’s our job to make something meaningful out of it.

About Dreamdata

• We are a well-funded startup founded in 2018
• We are an experienced team combining marketing, tech and product skills from two successful Danish growth companies
• We love building products through close interaction with users and customers
• We help B2B companies understanding their revenue data

Responsibilities

• As a Solutions Engineer, you will be working with customers and helping them to find the best solutions using Dreamdata technology.
• You will be helping customers setting up tracking using our JavaScript tracking script.
• You will be mapping out the customer’s data and supporting them in getting the data into our Data Platform.
• You will be working side by side with our sales and customer success teams to ensure our customers are happy and that we close new deals.
• Write technical documentation so that our customers can help themself.
• You will be working closely with product and engineering to ensure our existing and new technology is developing and that we solve our customer’s problems.
• In the end, you will become the product expert that knows every single detail about our product.

Requirements

• Minimum 2-3 years of experience in a customer-facing role.
• You are used to writing JavaScript and knows how web-tracking works.
• You are likely well familiar with at least a few of these web-tracking tools: Google Analytics, Mixpanel, Amplitude, Segment and Google Tag Manager etc.
• You are familiar with working with CRM (Salesforce, Pipedrive, etc.) and marketing automation systems (Hubspot, Pardot etc.).
• You might have experience in using SQL (we use Google BigQuery, but any SQL dialect will do, MySQL, Postgres, Redshift, MSSQL etc.)
• You have a technical background and are able to read code and understand technical documentation such as API documentation.
• You are used to working with both technical and less technical customers.
• You are able to write technical documentation customers can understand.

Benefits

• Joining a startup with some of the most experienced tech people in Copenhagen.
• You will report to the CTO and be surrounded by more commercial profiles so there will be lots of opportunities to grow both your technical and non-technical skills.
• Nice salary and equity for the right candidate
• Lunch at the office
• Office in the heart of Copenhagen

Job Rewards and Benefits