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Happiness Hero- Benelux (Part-time) Job in Denmark
GOODIEBOX , Denmark

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Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 17, 2021
Last Date
Jul 17, 2021
Location(s)

Job Description

There is clearly more to a job than where do I sit - It’s about culture, It’s about social connections. It’s about helping each other become productive team members. That is why the Goodiebox employee-journey is a journey of growth. As the company grows, we want you to grow, contribute and develop with it. We take pride in each individual contributing in their distinct way - it is not just about where you are, but also where you want to go in your career - we want to go there with you!

We started Goodiebox to share happiness all around the world not just for our members all around the world - but also for our employees.Happiness, trust and ambition is in everything we do - teamwork is based on honesty and friendship, and we always love making new friendsJoin a rocket-ride at the happiest company in the world

Our mission at Goodiebox is to make the world just a little happier (big words we know) but we believe we can do it starting with our fantastic members and that is where YOU come in. We are looking for a Dutch speaking Happiness Hero to join our team in Copenhagen to bring happy faces to the wonderful people throughout Benelux


Responsibilities:

  • Flexible schedule with 16-20 hours a week minimum
  • Responsible for communication with our members through social media, phone, email, and chat
  • Assist in the development of new and creatives initiatives to better build member relationships
  • Answer member questions regarding member accounts, order details, cancellations, products and general Goodiebox inquiries
  • Be proactive in member communication to provide the best service needed
  • Ensure system requests are done swiftly and with accuracy
  • Daily contact with our warehouse about mistakes and make sure these will be fixed.
  • Daily contact with our technical team about technical issues/improvements
  • Assist in reporting in collaboration with the Happiness Team Lead

Requirements

  • You live in Copenhagen
  • Native Dutch speaker (French a plus)
  • You are studying for or have completed a Bachelor degree
  • You maintain a positive, empathetic and professional attitude toward our members
  • Extraordinary understanding for creating wow for our members
  • A deeply rooted desire to provide the worlds best customer service
  • Good experience with customer service, but ready to be challenged on everything you have learned before
  • Lots of energy, drive - even in busy periods
  • Good adaptability and ready to acquire new knowledge
  • Proactive amp; detail oriented


*Please submit applications in English

Benefits

  • Flexible work hours
  • Remote Work Policy
  • Monthly Goodiebox
  • Free Gym

Job Specification

GOODIEBOX

Information Technology and Services - Copenhagen, Denmark