Business Support Student Assistant (15-20 hours/week)
LanguageWire, Denmark
Job Description
Are you passionate about the language service industry? Do you have experience with SaaS sales processes? And are you interested in making a difference in our company? Yes? You should definitely read on!
Being part of the Sales Process Excellence team, in your role as you will assist our successful commercial teams with invoicing our newest and rapidly growing SaaS offerings to our wonderful customers. By ensuring a rock solid execution of the invoicing process for SaaS products and services, you will allow our Business Development Directors and Customer Success Managers to spend more focus time on our customers, making sure our customers remain satisfied with our services and that LanguageWire continues to be their first choice when needing translation.
The role you’ll play
Your primary responsibilities will include:
- Ensuring monthly invoicing of our SaaS products and services
- Supporting ad hoc Sales Process Excellence projects and tasks
- Following up and dialogue around active SaaS products and services with colleagues in the Business Development team and Customer Success teams
- Conducting process improvements on our SaaS invoicing to stream-line processes
The team you’ll be a part of
You will be part of a small team with the key responsibility of ensuring that LanguageWire obtains a scalable sales structure. This means creating a foundation of having updated and reliable customer data, sales- and business processes. We apply a structure-oriented mindset, thrive in a dynamic environment, and are motivated by taking our Sales processes to a new and better level. You will collaborate across all of LanguageWire entities and work within the Commercial organization and closely with Finance and many other stakeholders. From New Bizz to retention on existing customers we have a need for strengthening our sales processes and this focus will be sponsored closely by C-level.
If you want to make a difference, make it with us by
- Executing our invoicing of SaaS products and services towards customers
- Support our commercial teams with ensuring that SaaS products and services are sat up correctly in our CRM and platform
- Support initiatives to improve our invoicing process for SaaS products and services
- Support initiatives to improve our sales processes and identify structural issues
- have a falcon’s eye for details
- contribute to a great culture
Desired experience and competencies
What does it take to work for LanguageWire?
What you’ll need to bring
- Have a bachelor’s degree and have -1 years left of your masters;
- Be interested and have experience with IT solutions.
- Experience from the technology and language service industry
- Have a strong process methodology toolbox and the ability to apply it;
- Have both a good commercial understanding and the ability to quickly and effectively understand the way the LanguageWire Ecosystem operates
- Work in an organized and structured way
- Be detail-oriented and a problem solver
- Have a can do attitude
- Have the ability to work both independently and in teams
- Be result-focused and motivated by challenges;
This will make you stand out
- Experience with SaaS models and/or sales-, and business processes
- Ability to apply the management consultant toolbox
Your colleagues say you
- have a strong process toolbox
- are a strong, actionable communicator
- never settle for second best
- are 100% reliable on project deliverables
- are inquisitive and curious
- is a warm and loving person
About LanguageWire
Most important things to know about us:
- We eliminate language barriers so people understand each other. Everywhere.
- We are a tech company
- We are an AI company
- We are growing
More detail about us:
At LanguageWire, we are leaders in the world of Language Service Providers, but we are cooler than our competitors. Want to know why? Read on. We are fueled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.
We are proud of our unique AI technology and our exquisite customer care. We are even prouder of our people. From our language experts, tech nerds, and customer success drivers to the core of heroes in the background. They all have a stake in supporting the delivery of translations, editing, desktop publishing, and other crazy cool multilingual communication services.
We listen and we care. We adapt our