Product Designer, Insights
Dixa, Denmark
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 28, 2021
Last Date
Jun 28, 2021
Location(s)
Job Description
Dixa is diving into the scale-up territory, and we’re looking for a Product Designer for our Data and Insights team to embark on this journey with us to build the world’s most powerful Customer Friendship platform This is a highly collaborative role where you will work with our amazing Product Manager and engineering teams to capture insights from customers, frame high impact problems, and continuously iterate on each solution.
As part of an embedded product team, you'll be accountable for designing intuitive experiences for the dashboards and analytics in our product.You will also be part of our product design team, participating in and helping refine our weekly rituals (ie. design critiques, showcases, and stand ups). We are a team that values transparency, open and honest feedback and are extremely collaborative
Note: This is not a UI design role. The focus is not on executing the pixel perfect designs and look and feel of our interfaces. Although knowledge of working with design systems is a plus.
Another Note: Please include a link to your online portfolio (or to a PDF of your work). Applications without a portfolio are unlikely to be considered.In This Role You Will
An equitable future.Since the very beginning, we’ve been committed to building an inclusive culture. We are proud that people from all over the world have combined forces to give Dixa a universal perspective.
However, there are areas where we simply need to do better, and we appreciate that there are perspectives and experiences which many of us do not fully understand yet.
We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We’re committed to learning, growing, and educating ourselves on experiences outside of our own, because we believe everyone deserves an equitable future.
Dixa; the 30-second version!Dixa is a Customer Friendship Platform. We’re hoping to replace traditional customer service tactics because we think that customer relationships should be personalised, engaging, conversational and feedback-driven. We want to help brands connect with their customers - much like the connection between friends.
We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values-driven culture from the get-go.
Now, we’re in scale-up territory, backed by incredible VCs (raising Series B in Feb 2020), and over 100 exceptional Dixaterians working with us in 4 offices (and remotely)
This incredible momentum is fuelling our mission to once and for all eliminate bad customer service and create a world in which all people are welcomed by their favorite brands with the warm familiarity of a friend.
What’s in it for you?
As part of an embedded product team, you'll be accountable for designing intuitive experiences for the dashboards and analytics in our product.You will also be part of our product design team, participating in and helping refine our weekly rituals (ie. design critiques, showcases, and stand ups). We are a team that values transparency, open and honest feedback and are extremely collaborative
Note: This is not a UI design role. The focus is not on executing the pixel perfect designs and look and feel of our interfaces. Although knowledge of working with design systems is a plus.
Another Note: Please include a link to your online portfolio (or to a PDF of your work). Applications without a portfolio are unlikely to be considered.In This Role You Will
- Cultivate a deep understanding of Dixa's existing product UX and develop future iterations with a focus on a cohesive experience
- Will be working on a product team with the Product Manager and engineers to fulfil the overall product/feature vision and OKR's
- Create detailed user flows, product maps, wireframes, to communicate the UX clearly
- Define key flows and user paths throughout our product, while capturing all states, edge-cases, and unhappy paths
- Create rapid prototypes to be used in user testing sessions
- Work with the larger Product Design team to share learnings and advise on flows across the platform
- At least 2 -3 shipped products at a consumer or B2B technology company
- Focused on how products function and how users move through the experience to accomplish their goals
- You have a deeply collaborative and iterative approach to product UX. You can develop wireframes and prototypes quickly and can produce multiple concepts
- Excellent communication and organization skills. You can articulate your design decisions not only to your product peers but also to stakeholders across the company
- You have experience conducting and coordinating user research using a variety of methodologies, as well as documenting insights and findings
- Familiarity with agile software development and lean UX processes
An equitable future.Since the very beginning, we’ve been committed to building an inclusive culture. We are proud that people from all over the world have combined forces to give Dixa a universal perspective.
However, there are areas where we simply need to do better, and we appreciate that there are perspectives and experiences which many of us do not fully understand yet.
We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We’re committed to learning, growing, and educating ourselves on experiences outside of our own, because we believe everyone deserves an equitable future.
Dixa; the 30-second version!Dixa is a Customer Friendship Platform. We’re hoping to replace traditional customer service tactics because we think that customer relationships should be personalised, engaging, conversational and feedback-driven. We want to help brands connect with their customers - much like the connection between friends.
We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values-driven culture from the get-go.
Now, we’re in scale-up territory, backed by incredible VCs (raising Series B in Feb 2020), and over 100 exceptional Dixaterians working with us in 4 offices (and remotely)
This incredible momentum is fuelling our mission to once and for all eliminate bad customer service and create a world in which all people are welcomed by their favorite brands with the warm familiarity of a friend.
What’s in it for you?
Job Specification
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