Service Design Manager
Talentiir, Denmark
Job Description
Are you an experienced leader with a track record of managing and motivating a UI/UX team?
Talentiir is recruiting on behalf of our client Vivino, for this position of Service Design Manager based in Copenhagen.
Come join a company that touches over 50 million registered users (and roughly 40 million unique monthly visitors) that love drinking and exploring wine. Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Vivino’s unique wine shopping experience uses community data to suggest personalized wine recommendations, making wine discovery and purchase fun, accessible, and effortless for wine drinkers of every level.
We provide all sorts of wine at every price point for wine beginners and wine experts. We just closed US$155MM in round four funding and we are ready to SCALE.
We’re changing the way people enjoy wine, and consequently disrupting one of the oldest industries on the planet. By harnessing the power of technology and social behaviour, we’ve created the world’s largest - and smartest - wine community and marketplace. Over the next ten years, the global market for online wine sales is expected to grow significantly and Vivino will be at the forefront of this growth. Now is the time to join a fast-paced and growing team. We're pleased to have a 4.8 Glassdoor rating.
We are looking to hire an experienced and passionate Service Design Manager to help us keep growing, implement efficient cross-functional processes, and manage the Service Design Team of UX and UI designers. If you're hard-working and dedicated, Vivino is an ideal place to get ahead, especially with manager opportunities.
This role is based in our Service Design team in Copenhagen and reports to our Head of Design. This is a full-time role within a multicultural and truly international office with daily catered lunches and happy hour Fridays at our wine bar. Apply today!
- Be an amazing partner in crime with the Head of Design
- Manage and inspire an exceptional team of UX/UI designers and researchers to new levels, and motivate them to collaborate and info-share with each other.
- Participate as part of the product and technology leadership team and help drive overall product strategy
- Maintain up to date on current industry trends and market conditions
- Modify and revise existing service design processes to improve efficiency. Challenge the status quo!
- Occasionally assist with UX/UI Design work when needed
- Managing Design System team to be efficient in execution and consistency, while staying on brand.
- 3+ years in a manager role. Someone who hasn’t forgotten how to be in the trenches is a plus.
- Passionate about building teams and culture. You’re collaborative, humble, and someone who can inspire a team.
- You find joy in mentoring designers and guiding them in their professional development, having tough conversations when needed, but celebrating growth at every step.
MORE ABOUT VIVINO
TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME
Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Vivino's unique wine shopping experience leverages community data to suggest personalized wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.
We are a fast-paced, growing team with offices in San Francisco, California, and Copenhagen, Denmark. We also have teams worldwide in the UK, Netherlands, Italy, Spain, Germany, France, Ireland, and Hong Kong.
Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity but as an offering of a cultural experience that was once out of reach for many but is now open to everyone.
Our five core values are:
Always Strive for Better
Work Together
Earn and Offer Trust
Be Approachable
Lead with Data
Commitment to diversity and inclusion
Vivino is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status, and veteran status any other characteristic protected by applicable law.
Sounds Interesting?
We will be conducting interv