IT system manager
Ascendis Pharma, Denmark

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jul 27, 2021
Last Date
Aug 27, 2021
Location(s)

Job Description

IT System Manager

Join the Global IT team in a leading and fast-growing biotech company

The IT System Manager role is part of a team that develops, implements, manages, maintains, and supports various business applications and systems. The individual in this position is responsible for various activities including an understanding of the business process, user and functional requirements, and configurations surrounding the use of the system; and works with a team to help configure, deploy and maintain the system capabilities and/or upgrades.

Main areas of responsibility:

  • Serve as the System Manager for IT Systems enabling financial and product supply business processes with ERP D365 technology platforms.
  • Responsible for the software solution including processes, requirements and configurations surrounding the use of system; including regulatory (GxP, SOX) compliance, where applicable.
  • To coordinate and manage continuous improvement of IT Systems and processes across Ascendis.
  • Act as a trusted advisor for internal stakeholders and a liaison to suppliers of relevant services supporting the above areas; manage stakeholder expectations and ensure business needs are understood and supported with current and planned functionality.
  • Work closely with solutions architect to identify the optimum combination of applications that meet the requirements of business functions.
  • Works closely with team members to develop short-term and long-term roadmaps aligned with business goals and technology governance.
  • Lead a team responsible for the implementation and maintenance of system capabilities and/or upgrades.
  • Perform design/code/build reviews to ensure software code and configurations meet standards.
  • Coordinate with cross-functional stakeholders such as IT Infrastructure, QA, Business Owners, Software vendor, Support partners etc., to ensure project deliverables meet business expectations and timelines.
  • Responsible for system administration and technical support, including resolution of access requests, and incidents.
  • Change and release management.
  • Development of training material and conducting end user training.
  • Escalation and coordination of support requests to software vendors and integration partners.
  • Conduct periodic reviews to ensure compliance to GxP, SOX regulations.
  • Work directly with customers to probe and ask effective questions to fully diagnose both the root cause of a problem and the customer’s comfort level with technology.
  • Contribute to the support and maintenance of validation package in compliance with validation/documentation procedures as per SDLC methodology.
  • Contribute to the support and maintenance of operational documentation including SOPs, work instructions, manuals, and training materials for end users and system administrators.
  • Assist with critical data support and data analysis requests from internal stakeholders.
  • Monitor system infrastructure health and performance regularly to ensure continuous system availability for 24x7 operational sites.

Knowledge, Skills amp; Experience:

  • Bachelor’s Degree in Computer Science, Chemistry, Biochemistry or related discipline with a minimum of seven (7) years of experience, OR a Master’s Degree in Computer Science, Chemistry, Biochemistry or related discipline with a minimum of four (4) years of experience.
  • A minimum of three (3) years of experience in a pharmaceutical and/or biotech industry
  • Strong Business analysis and configuration/development skills.
  • Understanding of the regulatory requirements in pharmaceutical development and manufacturing area.
  • Experience in implementing technology road-map under a defined corporate methodology
  • Experience in helping across all aspects of Software Development Life Cycle (SDLC) and Validation Life-cycle (VLC) methodology.
  • Experience leading or managing ERP/D365 suite of applications is required.
  • Experience defending computer system validation package in front of auditors (external/internal) is preferred.
  • Working knowledge of Current Good Manufacturing Practices (cGMP), 21 CFR Part 11, Annex 11, Compliant GxP Computerized Systems (GAMP5), and other regulatory requirements or policies is preferred.

You are proficient in English at a professional level, both written and spoken, and you master MS Office.

Ascendis Pharma offers you an exciting and challenging position in an entrepreneurial and international company with a short line of command. You will be involved in activities that are central to Ascendis Pharma’s strategy and work with highly skilled and experienced colleagues to advance our exciting product pipeline. <

Job Specification

Job Rewards and Benefits

Ascendis Pharma

Information Technology and Services - San Jose, United States
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