Strategic Solutions Consultant
LanguageWire, Denmark
Job Description
Are you motivated by driving customer growth while ensuring company profitability through solution selling in close collaboration with our Customer Success Managers? Yes? You should definitely read on!
Are you passionate about the language industry? Do you have practical commercial experience with B2B sales from the information technology and services industry or similar? And are you interested in making a great difference in our company? Then you might be the one we are looking for!
The role you’ll play
We are looking for an Strategic Solution Consultant to join our team in Aarhus or Copenhagen. You will enter a role with different focus areas! You will be responsible for driving our profitability program in close collaboration with a another team member. We want to excel at what we do since it's very important for LanguageWire to stay competitive while ensuring a sustainable business. Hence, we have a continued focus on profitability where we are looking for a dedicated person to design, implement and execute identified profitability improvement levers across our customers in LanguageWire. In this role you will experience close sparring with our Senior Director of Commercial Excellence and multiple other stakeholders at LanguageWire.
The team you’ll be a part of
As Strategic Solution Consultant you will be joining the Consulting Team, which is part of the Commercial Excellence department within our commercial organization.
The Consulting Team’s primary goal is to ensure customer growth in collaboration with our Customer Success Managers through the design, implementation and execution of strategic commercial initiatives.
We are a small team of five members with a great variety of competences, experiences, and preferences. An informal and dynamic atmosphere, a challenging and fast paced environment.
If you want to make a difference, make it with us by
- Driving growth while improving profitability through designing, implementing and executing revenue and cost drivers of the profitability improvement focus in close collaboration with our Customer Success organization
- Facilitating design and implementation of tools and processes to aid a continuous focus on securing profitable customer setups
- Facilitating and training Customer Success Managers in changing perspectives on a customer’s setup ensure continued competitiveness, customer retention and improved profitability
- Facilitating training in the LanguageWire Ecosystem in collaboration with Customer Success Managers
- Supporting our Customer Success Managers in growing customer engagement within their portfolio
Desired experience and competencies
What does it take to work for LanguageWire?
What you’ll need to bring
- +3 years of commercial and/or sales experience within solution selling to B2B customers within the information technology and services industry
- Strong commercial/sales methodology toolbox that you have experience with putting into use in customer situations
- Proven track record within B2B sales and customer dialogues
- Experience with project management, stakeholder management and facilitation of cross-organizational project groups
- Experience with service process excellence and/or supply chain management
- A structured mindset, keeping overview and ensuring progress on several tasks simultaneously
- Strong willingness to work in a dynamic and ambitious environment with an informal tone
- Are a strong, actionable communicator, fast learner with an analytical mindset
- Fluent in English both verbally and written
- Strong experience with Excel and PowerPoint
Your colleagues say you
- Never settle for second best
- Can be firm on project deliverables when you need to be
- Are inquisitive and curious
About LanguageWire
Most important things to know about us:
- We eliminate language barriers so people understand each other. Everywhere.
- We are a tech company
- We are an AI company
- We are stable, and we are growing
More detail about us:
At LanguageWire, we are leaders in the world of Language Service Providers, but we are cooler than our competitors. Want to know why? Read on. We are fueled by the most advanced technology (AI) and our goal is to make customer's lives easier by simplifying their communication with any audience across the globe.
We are proud of our unique AI technology and our exquisite customer care. We are even prouder of our people. From our language experts, tech nerds, and customer success drivers to the core of heroes in the background. They all have a st