Engineering Manager, Channels
Dixa, Denmark

Dixa is diving into the scale-up territory, and we’re looking for an Engineering Manager to embark on this journey with us to build the world’s most powerful Customer Friendship platform
You’ll join a highly collaborative team that values open-source, functional programming, and modern infrastructure. You will be able to offer fresh insights and valuable perspectives on our technologies and improved ways of building our platform. This is a great chance to create a meaningful impact on the future of exceptional customer experience.
About the job
As a technical manager, you will be responsible for planning and executing part of the technology roadmap. This means collaborating with other technical leads to scope out and break down initiatives, as well as delivery and coordination of the technical work within the team. You will ensure great quality, solid architecture, and responsibility for the team’s domain. On a day-to-day basis, you will provide technical feedback to the team, participate in code reviews, remove impediments and provide additional support as needed.
You will be a member of the Engineering Management team, collaborating with your peers to work through challenges and discuss best practices. That comes with great responsibility for the engineers in the team, where you will ensure their professional and personal growth, boosting morale (particularly in these difficult times!), and retaining/hiring more engineers.
The main responsibility of the team is maintaining and building core channel integrations. That includes telecommunication, email providers and social media (Facebook Messenger, WhatsApp, Twitter). Besides building and improving these channel integrations, the team also focuses on new channels to support.
The Dixa tech-stack that all the product teams (including the Channel team) are using is Scala, React, and AWS. The Channels team is a very backend-heavy team, so an understanding of functional programming language is a big plus. See a more detailed tech-stack overview at https://stackshare.io/dixa/dixa.What you’ll be doing

• Managing a growing team of 4 to 10 engineers, on both a day-to-day basis but also supporting their personal and professional growth, hiring and retaining great people!
• Overseeing a team that turns ideas into complete features to ensure that technologies are used efficiently, profitably, and securely
• Discovering and implementing new technologies that yield a competitive advantage
• Helping teams use technology profitably and supervise system infrastructure to ensure functionality and efficiency
• Using stakeholders’ feedback to inform necessary improvements and adjustments to technology, product, and platform
• Maintaining and improving a healthy Engineering Culture full of inclusion, encouragement, and transparency

Who you are

• You have a passion for engineering, with a genuine and combined interest in technology and people
• You appreciate the same core values as us: Transparency, Inclusion, and Encouragement
• You are good at developing others and raising teams to a higher altitude
• You follow the key trends in engineering and you provide technical guidance to engineering teams
• You are a natural at working collaboratively, listening to others, and voicing your own ideas. You understand the importance of both collective and individual input in order for a team to shine
• You want to make a difference where you work. You are eager to contribute to a positive and productive work environment, and grow your career in a hyper-growth company!

Please note!The qualifications and experiences above act as a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.
An equitable future.Since the very beginning, we’ve been committed to building an inclusive culture. We are proud that people from all over the world have combined forces to give Dixa a universal perspective.
However, there are areas where we simply need to do better, and we appreciate that there are perspectives and experiences which many of us do not fully understand yet.
We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We’re committed to learning, growing, and educating ourselves on experiences outside of our own, because we believe everyone deserves an equitable future.
Dixa; the 30-second version!Dixa is a Customer Friendship Platform. We’re hoping to replace