Junior User Insights Assistant
ViaBill , Denmark

1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 21, 2022
Last Date
May 21, 2022

Job Description

The Company
ViaBill operates at the intersection of the eCommerce, payments and consumer credit sectors, and is an industry pioneer and early market entrant in the BNPL industry, which is experiencing explosive growth. Becoming the best at something isn’t easy. It takes skill, hard work, and an unmatched level of ambition and determination. Our team is international, experienced and most of all, hardworking.In just a few short years, we’ve grown from our first office in an art gallery in Denmark to having our team located all over the globe, including Manhattan and Madrid offices. And now we’re on the hunt for exceptional talent to help us scale our business in Europe. From a handful of customers to handling transactions worth more than $150M per year, we aren’t afraid of new challenges and new markets. Our strategy has been validated with external investment from leading VC’s Headline and BlackFin Capital Partners.We won’t lie, scale-ups take a lot of hard work. It takes something extraordinary to come out on top. And we want you to go the extra mile for the company and yourself.
Opportunities multiply as they are seized. Sun Tzu
Are you ready to dive into a new challenge with a team of committed, motivated, and talented individuals seeking to build the biggest global point-of-sale financing solution?
About the role
ViaBill is looking for a Junior User Insights Assistant with the grit and persistence to continue our rapid growth. You will be joining at an essential and strategic time for ViaBill.You will become responsible for understanding our customers' experience of our product through gathering information and data. You will initially create surveys, be in contact with customers and analyze data to ensure our products fit customers' demands.ViaBill is a great opportunity to advance your career and strengthen your skills within analytics and customer relations. We offer a steep learning curve and you will gain valuable knowledge and experience within the FinTech industry.This is a part-time position, based in our HQ in the historical center of Copenhagen.About you:
  • You are in the second year or later on your bachelor’s degree
  • You are experienced with understanding and structuring data to derive key insights
  • You have good interpersonal and people skills to build relationships with customers
  • You have a desire to work in a fast-paced startup environment
  • You are native in Danish and fluent in English
What you will do:
  • Send out surveys to our customers to understand their use of the product
  • Send out surveys to understand why customers have left our product
  • In-person interviews with our users to understand their use and behavior
  • In-person user testing for sign-up flows, checkout flows, etc
  • Measure and report on NPS and product-market-fit.

What we offerValuable experience within the FinTech industry and to be an integral part of rapid expansion to new markets.A fun and informal international working atmosphere with a passionate and driven team in CopenhagenResponsibility without limits.A very competitive packageA fun, informal and international working atmosphere with a smart, passionate and driven teamA true strategic stake in the company’s growth as a key part of the teamModern office in the absolute central historical part of Copenhagen KLunch, fruits and coffeeCompanies event and Friday bar, champagne and beer tasting etc.
About our team
Our highly talented ViaBill team consists of more than 100 colleagues from 25 different nationalities. We are a well-established hybrid remote-office company with offices in Copenhagen (HQ), New York City and other European cities.We offer a dynamic and international work environment with great opportunities for career development, freedom to unfold skills, and equal treatment. If you are ready to show initiatives, learn, grow and perform, we are ready to reward your hard work and results.You will join us on-site in the very heart of Copenhagen, Grønnegade 10. Enjoy unlimited snacks, a delicious organic lunch buffet and coffee ad libitum to get you going. Destress during the day with some cuteness overload dog therapy by our sweet office dog, Marly. Win prizes every Friday in the Kahoot competition and blows off steam after a productive workweek at the Friday bar with your colleagues.
For more information, please visit our web site https://viabill.com/Read more about our privacy policy - https://viabill.io/gdpr/#job

Job Specification


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