Would you like to enhance the experience of global customers like Novo Nordisk, Arla, and Carlsberg? Here is your opportunity.
Eupry is a Copenhagen-based start-up, revolutionizing the way medicine, food, and other sensitive goods are stored - and we need you to help us provide excellent service to our customers!
We are seeking a highly motivated and organized individual to join our team as a Customer Support Manager in the life-sciences industry. In this role, you will be responsible for ensuring that all customer inquiries and complaints are handled efficiently and effectively.
What will you do?
Our Customer Support Manager will create a good customer experience for all customers using our products and services, as well as provide compliance guidance to both customers and junior team members.
Ultimately, you will help establish our reputation as a company that offers excellent customer support.
Here are the tasks you can find on your daily to-do list:
About You
To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. It is a plus if you have an understanding of the life-sciences industry as well.
Our ideal candidate would recognize themselves in the following:
About the team
Eupry's team consists of over 12 nationalities, all working together on a mission to create user-friendly storage compliance solutions that will significantly improve the way our medicine, food, and other sensitive goods are stored and transported.
You will be a part of the Operations team, reporting to the Chief Operations Officer, and working closely with our support team. Read more below about what your team members have to say about their experience at Eupry!
"I joined Eupry back in October and I couldn't be happier with my decision to be a part of the team. Coming into the role of Customer Support Assistant, I find it inspiring to work with people from all across the world. I was happy to find that Eupry embodies a diverse and multicultural environment where I can use my skills and continue to grow."
Why join Eupry?
Currently collaborating with companies like Carlsberg, Arla, Novozymes and AstraZeneca, Eupry is trusted by industry leaders across Europe to deliver the easiest way to monitor storage temperature and humidity. Our "Compliance as a Service'' solution takes the whole process into the IoT area, disrupting an industry usually dominated by traditional legacy products.
We have a history of supporting the professional development of our team members and creating an engaging environment for all of our people to thrive in. This means that we will help you face challenges, empower you to become independent, as well as make sure we celebrate your wins!
Have we sparked your interest?
Submit your resume today!
For more information or questions please contact us at